I'd like to express my gratitude, not only for what you have done for my brother Kosta, but for our family as a whole. A day does not go by that I don't thank God for your intervention, support and existence, when everything suddenly came crashing down.

Every family member with a disabled child worries about who will care for them once they are gone. The reality of this was an impossible concept for my mother to consider. Nothing could happen to her because she had my brother to look after.

Every time I look at my brother I am in awe of who he has become. His independence and strength astounds me and this is because of what you have done for him.

I had a lady from ADHC (a service for people with disabilities) who found Estia for me and we have been going there for a couple of years. To be honest with you it was the best thing that happened to me.

I am a full-time carer - 24/7 - and I can't just go to the shops or anywhere else. At least when she is at Estia I can do the things I need to do.

Estia has changed our lives. We can now go away and know Emma is safe. They have cared for Emma for four weeks straight and during that time we were able to go overseas - and that, for us, is priceless.

I walk away feeling a bit sad that I can't take my girl with me, but feel relieved that I don't have to worry about her one bit when she is there. They know Emma so well and they have a good understanding of what we want as parents and that is very important to us.