An appointment may be made by phoning (02) 9879-8000 for an assessment to determine service suitability, what Estia has to offer and to answer any questions you may have about our services.

Yes.

18 years to 55 years.

Yes. The service agreements are issued once a participant receives their NDIS funding. These are 12 month service agreements (see Resources to download service agreement).

Estia is a very culturally diverse organisation and offers services to people from a wide range of different ethnic and religious backgrounds including our Aboriginal brothers and sisters.

Presently we do not have vacancies, but you may put your name down on our wait-list by phoning (02) 9879-8000 or email admin@estia.org.au.

This depends on four factors:

• If there is aggressive or challenging behaviours, in which case Estia will add extra staff (e.g. one, or sometimes two staff for the person with challenging behaviour)
• Compatibility of the residents or service users
• The type of activity planned e.g. Theatre musicals, fairgrounds, zoo etc, where staff is allocated accordingly
• As per NDIS individual funding.

Yes. We endeavour to meet clients requirement and expectations.

Yes. The dedicated staff of Estia is highly trained in epilepsy, challenging behaviours, dysphasia, manual handling, the various syndromes and all areas of complex needs. Staff are refreshed in training every year (if not more regularly, as needed). All staff hold current firstaid certificates and training in this area is refreshed every 2 years.

Transport is provided to the permanent residents to and from work, day programs etc, as per their NDIS plan. For short-term overnight accommodation people, transport is provided for activities and outings only.

No. Our staff are trained as carers for people with disabilities.

This would depend on your NDIS funding on how many days have been allocated. Usually, no more than 10 day blocks.

Sometimes. This depends on the demand on the service. You may request your own room.

Usually through word of mouth.

No, there is no affiliation between the Estia Foundation of Australia (provider of charitable services, provision of short-term and permanent care and accommodation for people with disabilities, fundraising and education) and Estia Health Limited (provider of aged care services).

Estia Foundation of Australia is a registered charity and incorporated body established by Greek Orthodox Archdiocese of Australia on 13 July 1995. As a charity, the Estia Foundation of Australia is also registered as a 'Deductible Gift Recipient (DGR)' which means that it is registered to receive donations and issue tax deductible gift receipts. See here.

Estia Foundation of Australia is the holder of registered trademark 1645916 for the name ESTIA in relation to its charitable services and trademark 1645954 for the Faith, Love, Hope logo for the same services.

Estia Health Limited is a public company incorporated on 29 October 2012 and listed on the Australian Stock Exchange with external shareholders. See here.

Estia Health's business is providing aged care services. It is not a charity and not registered to receive tax deductible donations. Estia Health is also not affiliated with the Greek Orthodox Archdiocese of Australia. See here.

Estia Health Limited and Estia Investments Pty Ltd hold a number of trademarks and business names which feature the name ESTIA HEALTH in relation to their aged care services.